Terms & Conditions
(Bionic Thinking Sàrl)
Effective Date: 15.08.2025
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1. Company Information
These Terms & Conditions (“T&C”) govern the provision of services by Bionic Thinking Sàrl, a company registered in Switzerland, with registered office at Rue des Communaux 17, 1800 Vevey, (“Bionic Thinking”, “we”, “our”, “us”).
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2. Scope of Services
Bionic Thinking provides advisory, training, and consultancy services in the areas of:
• Digital Identity (Digital IDs, ownership frameworks, workshops & training)
• Web3 (tokenization, blockchain ecosystems, decentralized models)
• Digital Product Passports (DPPs) (strategic planning, project design, compliance, risk assessment, comparative services platform)
• Artificial Intelligence (AI) (strategic adoption, project deployment, governance & compliance)
• Retail & Ecosystem Innovation (emerging tech applied to retail, blockchain-powered back-office solutions, immersive phygital strategies)
Services may be provided to luxury & retail brands, startups, and service companies.
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3. Client Obligations
The Client shall:
• Provide accurate and complete information necessary for service delivery.
• Ensure they have authority to share any personal or company data with Bionic Thinking.
• Use deliverables in compliance with applicable laws and regulations.
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4. Fees & Payment
Unless otherwise agreed in writing, services are billed on a project or time basis. Invoices are payable within 30 days of receipt. Late payments may incur interest as permitted by Swiss law, in the Swiss Code of Obligations, as well as a fixed fee of 10% of the owed amount.
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5. Confidentiality
Both parties agree to treat as confidential all non-public information obtained in connection with the services. Confidentiality obligations survive termination of the engagement.
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6. Intellectual Property
• Bionic Thinking retains all rights to pre-existing materials, frameworks, and methodologies.
• Deliverables created specifically for the Client are granted under a non-exclusive, non-transferable license for internal business use.
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7. Data Collection & Processing (Privacy Policy)
7.1 Compliance
Bionic Thinking processes personal data in accordance with the Swiss Federal Act on Data Protection (revDSG, 2023) and, where applicable, the EU General Data Protection Regulation (GDPR).
7.2 Types of Data Collected
We may collect and process:
• Identification and contact data (name, email, phone, company, role)
• Business-related data provided during projects, workshops, or training
• Usage data relating to interactions with our website, services, and communications
7.3 Purpose of Processing
Personal data is collected for the following purposes:
• To deliver our services and fulfill contractual obligations
• To provide training, advisory and project outputs
• To manage compliance, risk, and project-related communication
• To improve our services and client experience
• To send relevant updates or information (with the option to unsubscribe)
7.4 Legal Basis
Processing is based on:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interest (e.g., client relationship management)
• Consent (where required, e.g., newsletters)
7.5 Data Retention
Personal data is retained only as long as necessary to fulfill service delivery, comply with legal obligations, or until the client requests deletion.
7.6 Data Security
We implement appropriate technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or loss.
7.7 Data Transfers
Data is stored in Switzerland and/or the EU. Transfers outside this area occur only where adequate safeguards are in place.
7.8 Client Rights
Clients have the right to:
• Access, rectify, or delete their personal data
• Restrict or object to processing
• Request data portability (where applicable)
• Lodge a complaint with the relevant authority
Requests can be sent to hello@bionicthinking.ch.
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8. Limitation of Liability
Bionic Thinking shall not be liable for indirect or consequential damages. Liability for direct damages is limited to the fees paid by the Client for the specific engagement, unless otherwise required by Swiss law.
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9. Termination
Either party may terminate the agreement with written notice if the other party materially breaches these T&C.
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10. Governing Law & Jurisdiction
These T&C are governed by Swiss law. The courts of Vaud shall have exclusive jurisdiction.